LIVE OAK BEHAVIORAL HEALTH RESOURCES – Privacy Policy
Effective Date: March 1, 2024
At Live Oak Behavioral Health Resources (Live Oak BHR), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to protect your personal data.
1. Information We Collect
We collect the following types of information when you interact with our website, intake forms, and services:
- Personal Information: When you complete our intake form or contact us through our website, we may collect personal information such as your name, phone number, email address, and other relevant details.
- Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and other technical information related to your interaction with our website.
2. Use of Information
We use the information we collect to:
- Provide behavioral health services and respond to your inquiries.
- Process and manage your intake form submissions.
- Improve our website’s content and services.
- Communicate with you regarding updates or changes to our services.
- Comply with legal obligations and enforce our terms and conditions.
3. Opt-In Consent for SMS Communication
By providing your phone number through our intake form or other means, you are opting in to receive SMS messages from Live Oak BHR. These messages may include appointment reminders, service updates, or other information related to your care. You can opt-out of receiving SMS communications at any time by following the instructions provided in the message or by contacting us directly at [Insert Contact Information].
4. Sharing of Information
We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website and providing services to you.
- Legal Compliance: We may disclose your personal information if required by law or in response to a legal request, such as a subpoena.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the website.
7. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to update your information or have concerns about the data we hold, please contact us at [Insert Contact Information].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Live Oak Behavioral Health Resources
